As classes resume and campus reopens, the Division of Student Development and Enrollment Services is dedicated to continuing to provide Knights with services they can depend on. Below is an overview of services that SDES Departments are offering to students, both face-to-face and virtual.
Career Services is continuing to provide assistance to students including webinars, resume critiques, interview tips, jobs on Handshake and virtual events. Additionally, students can schedule virtual meetings (phone or Zoom) with career counselors through Handshake’s appointment scheduling tool. For more information and to register for events, visit career.ucf.edu/stayconnected.
Monday – Thursday, 8:00 am – 5:00 pm
Friday, 8:00 am – 5:00 pm (virtual appointments only)
The Creative School for Children (CSC) reopened their doors for children on June 1 and are not provided remote services at this time. For those who utilized their food distribution, they are continuing to provide breakfast and lunch boxes full of food on Tuesdays and Fridays from 11-12 for anyone.
Monday – Friday, 8:00 am – 4:00 pm
Monday – Friday, 9:15 am – 3:15 pm
UCF Housing’s Residence Hall Association posts great virtual evens and other opportunities to get engaged on their Facebook, Instagram and Twitter accounts with different topics each day.
Find RHA on social: @UCFRHA
RHA has also introduced Weekly Hangouts! Join weekly zoom sessions: bit.ly/weeklyhangouts
Questions about housing?
Connect with live housing staff via phone or email, M-F during business hours. 407-823-4663 or firstname.lastname@example.org
Monday – Friday, 8:00 am – 5:00 pm
Due to COVID-19, IES office is open by appointments only. Appointments and meetings will need to be scheduled in advance with an IES staff member. You can email us at email@example.com or call (407) 823-2371 to speak with a staff member. Please allow one to two business days for a response.
August 17th-August 23rd
Monday – Friday, 9:00 am – 4:00 pm
August 24th and beyond
Final details to be determined the week of August 17
Testing accommodations to begin the week of August 31 or September 7
The Knights Helping Knights Pantry is still dedicated to serving our Knights' community as well as promoting social distancing. To protect our client and staff safety we have adjusted our standard operations.
Food can be requested through curbside pickup. Please fill out your forms below to request your Knights Pantry to-go bags. http://ucf.qualtrics.com/jfe/form/SV_6WZXhL3enoWOxeJ
Clothing, home goods, and other non-food items can received during individual appointment times. These individual appointments must be scheduled in advance and can be requested here. http://ucf.qualtrics.com/jfe/form/SV_43f52YtMgdp0CLb
Special larger item donations will additionally be listed on our social media so follow up on Facebook or Instagram to learn about those offers.
MASS will be providing online advising through Skype and/or Zoom to any multicultural and/or first generation students. MASS workshop information, as well as information about MASS scholarships will be on the MASS website at www.mass.sdes.ucf.edu . You can also contact any staff member by e-mail. Just go to our website for the e-mail addresses.
The department of Neighborhood Relations and Safety education is assisting students remotely during this time by answering all phone calls at our number 407-823-4625, all e-mails at firstname.lastname@example.org or email@example.com, and offering our services and assistance through our website nrse.sdes.ucf.edu.
For students who wish to visit the office, please wear appropriate facial coverings and exercise proper social distancing.
August 10th-August 23rd
August 24th - December
Monday – Thursday, 8:00 am – 8:00 pm
Friday, 8:00 am – 5:00 pm
Welcome back Knights! In accordance with UCF's Fall 2020 campus reopening plan, the RWC is providing a phased approach to reopening which includes several operational, cleaning and safety changes. Our commitment to providing you safe facilities and programs continues to be our top priority.
The RWC will continue to remain flexible due to local health conditions in our reopening plans and may alter at any time based on the guidance provided by UCF as well as state and local health officials. COVID emergency response may be limited and that for potential life sustaining injuries priority will be given to calling 911.
The RWC will have a nice balance of in-person events which are outdoors and allow for physical distancing and virtual opportunities through RWC+. We are excited to provide you with opportunities for you to engage, build resiliency and enjoy RWC facilities again.
Sport Clubs & Inclusive Rec
New online reservations, access and check-in for the RWC:
Facility reservations are required to use the RWC Main Building. Reservations can be made online through the Fusion member portal (ucfrwc.org), or by utilizing the FusionGo RWC app.
Reservations can be made 24 hours in advance and will be offered every 30 minutes. Each reservation will have 30 available spots. In the event a reservation needs to be cancelled, students/members can log into their accounts to complete this process.
Access will be limited to 1 registration/day and for 1 hour. Only currently enrolled UCF students and individuals with a current RWC membership may access RWC facilities. Students may not bring a guest or purchase guest passes to our facilities at this time.
To reserve a time go to the RWC Reopening page here
The front desk for SDES will be staffed fully beginning on August 10 and will have the following safety precautions in place:
SAS Main Office doors will be open this fall to schedule appointments only. Appointments and meetings will continue to be virtual until further notice. You can also email firstname.lastname@example.org and will receive a response within one business day. For additional information on access and accommodations during this COVID-19 semester, visit www.sas.sdes.ucf.edu.
Monday – Friday, 8:30 am – 4:30 pm
Student Care Services will continue to work with students remotely for concerns related to mental health, interpersonal violence, academic or personal distress. If anyone is aware of a student who needs additional support during this difficult time, they are encouraged to complete a Student of Concern form or refer the student to e-mail us at email@example.com. Student Care Services is also maintaining active referrals to campus and community services related to shelters, health and mental health services, and interpersonal violence.
To speak with Student Care Services staff, please call 407-823-5607.
Student Conduct and Academic Integrity (SCAI) continues to assist students and campus partners with the Student Conduct Review Process, Organizational Conduct Review Process, Disciplinary Record Sealing Requests, Dean Certifications/Letters of Good Standing, Golden Rule Review Committee, UCF Creed outreach initiatives, the promotion of academic integrity and the prevention of academic misconduct, and general process questions. Though this practice has shifted to a remote format, SCAI staff continue to remotely meet with students and student organizations, facilitate Preliminary Conference meetings, Informal Hearings, Formal Hearings, and speak with faculty, staff, and students. As classes have moved to an online academic environment, please let us know if you have any questions about the appropriateness/usage of online websites, forums, or apps that will continue to uphold the integrity of your academic work. Please note that the staff is prepared to maintain office functionality and uphold the same rights and responsibilities students held when the office was physically open. SCAI staff can be contacted by email (firstname.lastname@example.org) and phone (407-823-4638) during the hours of 8am-5pm Monday-Friday. Please note that all emails and voice messages will be forwarded to the appropriate staff members for a response.
Student Financial Assistance is currently accepting appointments for students to meet with financial aid counselors. Students may schedule virtual and in-person appointments via the financial assistance website: www.ucf.edu/financial-aid. Please note to practice appropriate social distancing measures, Student Financial Assistance is not currently taking walk-in visits.
Most documents can be submitted using the document and file upload tool found on the financial assistance website: https://www.ucf.edu/financial-aid/forms/document-file-upload/. Documents may also be faxed or placed in the black drop-box located on the first floor of Millican Hall.
Checks cannot be placed in the drop-box.
Scholarship checks can be placed in the Student Account Services depository outside of Millican Hall. Scholarship checks may also be mailed to Student Financial Assistance's mailing address. Scholarship checks made out to the student and UCF must be signed by the student before placing the check in the mail or in the Student Account Services depository.
The Office of Student Financial Assistance’s office hours are Monday- Friday 9 a.m.-5 p.m.
The office can be contacted at:
P.O. Box 160113
Orlando, FL 32816-0113
Student Legal Services is continuing to assist students with their legal issues. We primarily offer phone appointments and will work with students to help meet their needs. Phone calls are the preferred method of contact but we will respond to emails as well. We have also restarted notary services, but students need to contact us to arrange in advance so that we can ensure social distancing.
Monday – Friday, 7:00 am – 1:00 am
Saturday, 9:00am – 12:00am
Sunday, 11:00am – 10:00pm
In order to adjust to a new way of learning, UCF TRiO has created a Virtual Resources Page to better serve students. More information for each of the programs can be found at: trio.sdes.ucf.edu/virtual.
Monday – Friday, 8:00 a.m. – 5:00 p.m.*
* Likely the Fall schedule but will reevaluate on August 24.
WHPS COVID-19 Updates Webpage
We are offering wellness coaching over the phone. Please call 407-823-5841 for more information and to make an appointment.
We are frequently updating our social media channels with information and digital content. Follow us (@HealthyKnight) on Facebook, Instagram and Twitter for the latest updates.
UCF Downtown remains open; however, some resources and service offerings may be altered or changed. We’re here to support you! To learn more about how each area is serving students during this time, please visit the Fall 2020: What’s Open at UCF Downtown page for the latest updates.
UCF has a wide range of services and opportunities for all of our students. To learn more about the services offered, select a topic below.