While all UCF classes have moved online and the campuses remain closed, the Division of Student Development and Enrollment Services is dedicated to continue providing Knights with services they can depend on. Below is a list of virtual services that SDES departments are offering to assist students.
Career Services is continuing to provide assistance to students including webinars, links to explore majors and careers, resume and interview help, job search sites or applying to graduate school. Additionally, students can schedule virtual meetings (phone or Zoom) with career counselors through Handshake’s appointment scheduling tool. For more information, visit career.ucf.edu/stayconnected.
The Creative School for Children (CSC) remains closed, however, staff are going above and beyond to assist families during this time. Every weekday between 11 a.m. to noon, the CSC distributes meals and snacks to support local families in need. In addition to food distribution, CSC is also offering weekly Zoom meetings to parents to allow the children to have continued communication with each other. They are also offering parent-teacher conferences.
Daily activities for students are posted on the CSC Sprouts YouTube channel.
UCF Housing’s Residence Hall Association is launching a social media interaction series this week called “RHA Stays Social”. This consists of daily posts on RHA’s Facebook, Instagram and Twitter accounts with different topics each day: Music Monday, Tik Tok Tuesday, What to Watch Wednesday, Time Passers Thursday, Feel Good Friday, and Weekend Wellness. Submissions can be entered via a form sent to active RHA members.
Find RHA on social: @UCFRHA
RHA has also introduced Weekly Hangouts; an open Zoom event held every Thursday at 6:00 p.m. EST. The themes will vary, and each week will include ice-breakers and other random topics to help keep students connected. This initiative kicked off with “UCF Cribs,” an opportunity for students to show off their current rooms or spaces. The last hangout in the series will be a virtual showcase for students to feature a project, skill, talent, or anything else they want to show off. This showcase may also double up as a mini talent show, too!
Join weekly zoom sessions: bit.ly/weeklyhangouts
Questions about housing?
Connect with live housing staff via phone or email, M-F during business hours. 407-823-4663 or firstname.lastname@example.org
Inclusive Education Services will continue to operate as UCF moves to online classes. We are prepared to work with students, families, and professors to coordinate this online transition. Please email us at email@example.com, call 407-823-2371 or visit our website for more information.
The Knights Helping Knights Pantry is still dedicated to serving our Knights' community as well as promoting social distancing. To protect our client and staff safety, we currently operate through curbside pickup. Please fill out your forms below to request your Knights Pantry to-go bags.
MASS will be providing online advising through Skype and/or Zoom to any multicultural and/or first generation students. MASS workshop information, as well as information about MASS scholarships will be on the MASS website at www.mass.sdes.ucf.edu . You can also contact any staff member by e-mail. Just go to our website for the e-mail addresses.
The department of Neighborhood Relations and Safety education is assisting students remotely during this time by answering all phone calls at our number 407-823-4625, all e-mails at firstname.lastname@example.org or email@example.com, and offering our services and assistance through our website nrse.sdes.ucf.edu.
The Office of Integrity and Ethical Development continues to assist students, faculty, and campus partners with the promotion of academic integrity and the prevention of academic misconduct. As all classes have moved to an online academic environment, please let us know if you have any questions about the appropriateness/usage of online websites, forums or apps that will continue to uphold the integrity of your academic work. Though our office has shifted to a remote format, the Office staff continue to remotely meet with students and speak with faculty, staff and students. Please note that the staff is prepared to maintain office functionality. The office works in conjunction with the Office of Student Conduct in handling all cases of academic misconduct even during this time. Please direct questions or concerns to the Program Manager, Jennifer Wright at Jennifer.Wright@ucf.edu or by phone during the hours of 8am-5pm Monday-Friday. Please note that all voice messages will be forwarded to the appropriate staff for a response.
The Office of Student Conduct (OSC) continues to assist students and campus partners with the Student Conduct Review Process, Organizational Rules of Conduct Process, Disciplinary Record Sealing Requests, Dean Certifications/Letters of Good Standing, Golden Rule Review Committee and general process questions. Though this practice has shifted to a remote format, the Office staff continues to remotely meet with students and student organizations, facilitate Preliminary Conference meetings, Informal Hearings, Formal Hearings, and speak with faculty, staff, and students. Please note that the staff is prepared to maintain Office functionality and uphold the same rights and responsibilities students held when the Office was physically open. The OSC staff can be contacted by email (firstname.lastname@example.org) and phone (407-823-4683) during the hours of 8am-5pm Monday-Friday. Please note that all emails and voice messages will be forwarded to the appropriate staff for a response.
As of July 13th, the Recreation and Wellness Center has started Phase 1 of their reopening plan. The William E. and Mary Jo Davis Recreation Area at Lake Claire, RWC Park, and the Tennis Courts have reopened for student use and the Outdoor Adventure Center is taking Contactless Gear Rental reservations at this time. For more information, please visit the RWC Safe: COVID-19 Changes and FAQs page.
In today’s streaming world, RWC+ is a one-stop shop of recreational resources including: fitness, Pilates and yoga resources, intramural sports engagements called “In-House Challenges”, Esports tournaments, live streaming workouts, workouts of the day and much more. All of the tools on the page are a collective effort to keep Knights moving and to help them cope with the stress of being away from campus.
Wellness and Health Promotion Services
Student Accessibility Services will continue to operate as UCF moves to online classes. Transition to an online delivery may create some new academic barriers that may require reasonable accommodations not previously used in your class(es). This move may also remove the need for other accommodations previously coordinated in your classes. We are prepared to work with you and your professors to coordinate necessary access and accommodations in courses during this online transition. Please email us at email@example.com, call 407-823-2371 or visit our website for more information.
Student Care Services will continue to work with students remotely for concerns related to mental health, interpersonal violence, academic or personal distress. If anyone is aware of a student who needs additional support during this difficult time, they are encouraged to complete a Student of Concern form or refer the student to e-mail us at firstname.lastname@example.org. Student Care Services is also maintaining active referrals to campus and community services related to shelters, health and mental health services, and interpersonal violence.
To speak with Student Care Services staff, please call 407-823-5607.
Student Financial Assistance is currently assisting students remotely during this time. We are primarily assisting students via email at email@example.com. We are also answering phones remotely at 407-823-2827 on a limited basis. Students should continue to log onto myUCF to view their To Do List. All requested documents should be submitted using the Document and File Upload or Dynamic Forms (when applicable). Please do not submit documents via mail or email. Additional information regarding financial aid, scholarships, and many FAQ’s are available on our website at finaid.ucf.edu.
Student Legal Services is continuing to assist students with their legal issues. We offer phone appointments and will work with students to help meet their needs. Email is the preferred method of contact, but our phone messages are monitored.
The Student Union is aware that many of the programs that happened in our building regularly were impacted abruptly. The Student Union is looking into different ways to support different student organizations and department that still wish to conduct large scale meetings. For more information contact firstname.lastname@example.org.
In order to adjust to a new way of learning, UCF TRiO has created a Virtual Resources Page to better serve students. More information for each of the programs can be found at: trio.sdes.ucf.edu/virtual.
WHPS COVID-19 Updates Webpage
We are offering wellness coaching over the phone. Please call 407-823-5841 for more information and to make an appointment.
We are frequently updating our social media channels with information and digital content. Follow us (@HealthyKnight) on Facebook, Instagram and Twitter for the latest updates.
Although in-person campus visits are suspended, offices are still here to provide you support. Read below to find out how to stay connected and get assistance.
Advising appointments are currently held via phone or video-conferencing. Please call or email your advisor for more information.
To find your advisor: Log on to my.UCF.edu. Go to the Student Center. Navigate to your “Student Self Service,” and then scroll to the right side of the screen. You can find your advisor information in the blue “My Advisor” box.
Further information can be found on your college’s advising site:
Our office is here to stay connected with you! All students can attend live-streamed webinars on the UCF Career Services FB page. UCF students can attend our virtual events by logging into Handshake and searching under Events. Phone or video-conference appointments can be made with career counselors through Handshake’s appointment scheduling tool as well. For more information please visit: https://career.ucf.edu/stayconnected/
If you need resources and support, many services will continue to operate remotely. Conduct and Care Services (CCS) face to face appointments will be held through phone meetings. For any questions, or to set up an appointment, please contact CCS via email at DowntownCCS@ucf.edu
Hours: Monday – Friday; 8 a.m. - 5 p.m.
CAPS is offering phone or video-conferencing appointments. Our services are for both new students interested in engaging in services for the first time, and for students who were already engaged in counseling and want to continue their therapy session.
Please call to schedule an appointment. If you want to engage in video-conferencing, you will need to speak to a counselor to discuss options and process, as a consent form needs to be signed prior to session (see forms linked on our page).
If you are in need of support or are in crisis, please call CAPS at 407-823-2811 and ask to speak to the counselor on duty. After-hours, call CAPS number and press 5 to speak to a counselor. Here are some helpful resources for coping.
Additional resources for coping during COVID-19 can be found here: https://caps.sdes.ucf.edu/coping-during-covid-19/
Hours: Monday – Friday; 9 a.m. - 5 p.m
Phone: (407) 823-2827
We are here to serve you and we may be reached through email. Downtown students also can receive assistance from the DTC First Stop team, by visiting: tinyurl.com/first-stop.
Please do not send documents via mail. When applicable, we ask for requested documents to be submitted using the Document and File Upload or Dynamic Forms.
To find answers to common questions about how the COVID-19 pandemic is impacting financial aid please visit our FAQ page: https://www.ucf.edu/financial-aid/faq/coronavirus/
Hours: Monday – Friday; 8 a.m. – 5 p.m.
Phone: (407) 235-3810
We are available to serve you via phone or video-conferencing appointments. For assistance, please complete the following form: tinyurl.com/first-stop. Once received, a team member will reach out to you through email to schedule an appointment via phone or video chat.
Please note campus tours led by Admissions have also been suspended until face-to-face classes resume.
Hours: Monday – Friday; 8 a.m. - 5 p.m
Phone: (407) 823-5105
Orientations will be held completely online. To allow more time to prepare for this shift, the April 17th Transfer Orientation will move to April 24th and the April 3rd Transfer Orientation will move to May 7th.
For more information about refunds, please see our refund policy: https://orientation.ucf.edu/about/refund-policy/
To learn more about what's happening, please visit this page: https://orientation.ucf.edu/whats_happening/
UnionWest tours have been suspended at this time.
Residents have been asked to vacate their room by 6 p.m. Wednesday, March 25, unless they have been granted an exemption.
Additional housing details are available at: https://www.ucf.edu/safety/coronavirus/faq/#operations and https://www.housing.ucf.edu
The RWC closed indefinitely as part of the preventative steps UCF is taking to minimize health and safety risks to our students, faculty, and staff due to the spread of 2019 Novel Coronavirus (COVID19). The closures will last until university emergency management officials clear (upon recommendation from the Florida Board of Governors, which oversees the State University System) the UCF community to use RWC programs and services again.
For “at-home” live streaming workouts, online fitness resources, intramural sports in-house challenges, Esports tournaments, and our Workout of the Day (WOD) go to our RWC+ page: https://rwc.sdes.ucf.edu/programs/keeping_active/
Hours: Monday – Friday; 8:30 a.m. - 5 p.m
SAS will not proctor any face-to-face or online exams during this time. Please email us with questions or specific issues that you need to resolve, and you will receive a response within one business day.
For additional information visit https://sas.sdes.ucf.edu/student-remote-guidance/ or https://sas.sdes.ucf.edu/faculty-remote-guidance/
All on-campus Student Engagement and Downtown Student Life events are cancelled until further noticed. We are currently hosting remote engagement opportunities that all students can participate in from the comfort of your own home. Follow @dwntwnstudentlife on social media for more information
Hours: Monday – Friday; 8 a.m. - 5 p.m
Phone: (407) 823-2701
We’re here for you! Please call to be able to set up a telehealth appointment. For more information, visit: https://studenthealth.ucf.edu
Phone: (407) 823-5841
Wellness Coaching appointments are available via phone, please call to schedule an appointment. Be sure to follow us on Facebook, Instagram, Twitter and Youtube at @HealthyKnight. We update our social media channels frequently with information
and digital content of some of our services. On YouTube, we have cooking demonstrations, a mindful minute video, and much more already posted. In the coming weeks, we are planning to add additional cooking demos and meditation videos.
For free HIV testing sites and more information, please visit https://whps.sdes.ucf.edu/coronavirus/
UCF has a wide range of services and opportunities for all of our students. To learn more about the services offered, select a topic below.